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Frequently Asked Questions

  • Do you accept players from the US?
  • What are the minimum system requirements for running SlotsJungle Casino software on my computer?
  • How do I make a deposit into my account?
  • How long does it take to process my deposit?
  • I submitted a deposit but my balance hasn’t been changed. What should I do?
  • How do I get my bonus?
  • Do bonuses have restrictions?
  • How do I cash out my winnings?
  • How long does it take to receive my winnings?
  • Is there an age limit to play at SlotsJungle Casino?
  • Can I have 2 accounts on the same computer? /Can I use the same credit card on 2 different accounts?
  • I never receive any of the Emails SlotsJungle Casino sends me, why not?
  • How does SlotsJungle Casino ensure the fairness of its games?
  • How safe is it to use my credit card online, and how do I make a deposit using my credit card?
  • How secure is my information at SlotsJungle Casino?
  • How does SlotsJungle Casino protect my privacy?


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